Privacy Policy for Banxx

Effective Date: May 1, 2024

1. Introduction

Banxx, a product of Asset Direct of Canada, values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you use Banxx and other services provided through our website. By using our services, you consent to the practices described in this policy. If you do not agree to these terms, please discontinue using our services.

2. Information We Collect

We collect various types of personal and non-personal information to provide and improve our services. This includes, but is not limited to:

a. Personal Information:

We collect personal information when you voluntarily provide it to us. This may include:

• - Contact information, such as your name, email address, mailing address, and phone number
• - Financial information, including your bank account details, credit card information, and transaction history
• - Government-issued identification numbers, such as social security numbers (where applicable)
• - Other information that you provide during your interactions with Banxx, including customer service inquiries and responses to surveys

b. Non-Personal Information:

We automatically collect certain non-personal information when you interact with our platform. This includes:

• - Device information, including IP addresses, browser types, operating systems, and device identifiers
• - Usage data, such as pages visited, time spent on the platform, and links clicked
• - Cookies and similar tracking technologies to enhance your experience and analyze platform traffic

3. How We Collect Information

We gather personal and non-personal information from the following sources:

• - Direct interactions: Information you provide to us through forms, account registration, and customer support
• - Automated technologies: Information collected automatically when you use our website through cookies, web beacons, and other tracking technologies
• - Third-party sources: Information we receive from partners, such as financial institutions, credit bureaus, and publicly available data

4. How We Use Your Information

We use the information we collect for the following purposes:

a. Service Provision:

• - To create and manage your Banxx account
• - To process transactions, fulfill service requests, and provide customer support
• - To provide personalized financial product recommendations

b. Platform Enhancement and Analytics:

• - To improve our website functionality, product offerings, and overall user experience
• - To monitor and analyze usage patterns for performance improvements

c. Communication:

• - To send transactional and service-related messages, including updates on your account and security alerts
• - To respond to your inquiries, comments, and support requests
• - To send promotional communications, which you can opt-out of at any time

d. Security and Fraud Prevention:

• - To protect our users, platform, and company against fraud, unauthorized access, and illegal activities
• - To ensure the integrity and security of transactions and user information

e. Legal Compliance:

• - To comply with legal obligations, including reporting to regulatory bodies and responding to lawful requests, such as subpoenas or court orders

5. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties under the following circumstances:

a. Service Providers:

We may share information with third-party service providers who assist us in operating our platform, including payment processors, data storage providers, and customer service tools. These providers are bound by confidentiality obligations and are only permitted to use your information for the specific services they provide to us.

b. Financial Institutions:

We share your personal and financial data with financial institutions and partners that offer products through our platform to process transactions and provide financial services.

c. Legal and Regulatory Compliance:

We may share information to comply with applicable laws, regulations, and legal processes, or to protect the rights, property, or safety of Banxx, its users, or others.

d. Business Transfers:

In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity as part of the business transaction. In such cases, we will notify you of any changes to ownership or control of your personal information.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to collect information about your interactions with our website. These technologies help us provide a personalized experience, remember your preferences, and monitor site performance.

a. Types of Cookies We Use:

• - Essential Cookies: These cookies are necessary for the proper functioning of our website and cannot be disabled.
• - Analytics Cookies: We use these cookies to analyze website traffic and usage patterns to improve our services.
• - Advertising Cookies: These cookies help deliver relevant ads based on your browsing history.
• - You can manage your cookie preferences through your browser settings, though some features of our platform may not function correctly if cookies are disabled.

7. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure socket layer (SSL) technology, and regular security assessments.

Despite our efforts, no data transmission over the internet is entirely secure. We encourage you to protect your account credentials and notify us immediately if you suspect any unauthorized access.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal obligations, resolving disputes, and enforcing agreements. The duration of data retention may vary based on the type of information and applicable legal requirements.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the one in which you reside. These countries may have data protection laws different from your home country. When we transfer personal data internationally, we take steps to ensure that your information is protected in compliance with applicable data protection laws, including through the use of data transfer agreements.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• - Right to Access: You may request a copy of the personal information we hold about you.
• - Right to Rectification: You may request that we correct any inaccurate or incomplete information.
• - Right to Deletion: You may request that we delete your personal information under certain conditions.
• - Right to Object: You may object to the processing of your data for direct marketing purposes or based on legitimate interests.
• - Right to Restriction: You may request that we restrict the processing of your data under specific circumstances.
• - Right to Data Portability: You may request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.
• - To exercise any of these rights, please contact us at info@assetdirect.io. We may require additional information to verify your identity before processing your request.

11. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete such information as soon as possible.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Any updates will be posted on this page with an updated "Effective Date." Your continued use of our services after changes have been made constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or how we handle your personal information, please contact us:

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Email: info@assetdirect.io

Mailing Address: 217-379 Dundas St, London, Ontario, Canada N6B1V5

Website: assetdirect.io