This Privacy Policy (“Policy”) of Asset Direct DBA Creditlinks India Private Limited, a private companyincorporated under the Companies Act, 2013 with its registered office at WeWork Vaswani Chambers, 1stfloor, 264-265, Dr Annie Besant Road, Worli Colony, Mumbai City, Mumbai, Maharashtra, India, 400030( “Banxx”, “we”, or “us” or “our”) is aimed at informing the users, members, unregistered visitors, andany person(s) using or accessing the Platform (as defined below) (hereinafter collectively referred to as the“Users” or “You” or “Your” or “Yours”) of the practices in relation to the storage, use, processing, anddisclosure of personal information and personal data that You have chosen to share with us, when You useor access our website hosted at https://www.creditlinks.in/ (the “Platform”).
Banxx is engaged in the business of facilitating provision of various loans and related financial services,and other products or services provided by our Lending Partners (as defined below). Through the Platform,we facilitate provision of short-term credit facilities (“Credit Facility”) to users interested in availing loans(“Borrower(s)”), by connecting them with our non-banking financial company (“NBFC”) partners, whoare authorized by the Reserve Bank of India (“RBI”) to offer and sanction such Credit Facility on thePlatform (“Lending Partners”). Banxx, through this Policy, aims to demonstrate its commitment towardsprotecting Your personal data and respecting Your privacy in compliance with the Information TechnologyAct, 2000 (“IT Act”) and Information Technology (Reasonable Security Practices and Procedures andSensitive Personal Data or Information), Rules, 2011 (“Rules”).
This Policy is applicable to all the Information collected, received, owned, controlled, stored, dealt with,shared with, accessed by, or handled by Banxx with respect to a User. Please read this Policy along withour Terms and Conditions available at: https://www.banxx.com/in/terms-of-use and www.creditlinks.in (“BanxxTerms of Service”).
1. USER ACKNOWLEDGEMENT AND CONSENT
1.1 By accepting this Policy, you understand and agree to the collection, use, sharing and processing ofInformation (as defined below), in the manner described hereinunder. If you provide Banxx withPersonal Information (as defined below) about someone else, you confirm that such person is awareof, and has consented to the sharing and use of such Information by Banxx, in accordance with theterms of this Policy. This Policy applies to all the current and former visitors, users and others whoaccess the Platform. This Policy is an electronic record in the form of an electronic contract formedunder the applicable law. This Policy does not require any physical, electronic or digital signature.This Policy is a legally binding document between you and Banxx.
1.2 Users acknowledge that they have the option to not provide or agree to the collection of personaldata. If a User chooses to not grant us access to such personal data when requested, we will not be ina position to provide the User with the Services. In such an event, we encourage You to stop usingthe Services and accessing the Platform. In addition to this, in the event You do not consent to ouraccess to Your personal data, we may have to terminate, suspend or limit Your access to the Servicesor Platform or part thereof, as may be the case.
1.3. By mere use of the Platform, you expressly consent to Banxx's use and disclosure of your UsageInformation, Personal Information (as defined below) and third-party information in accordance withthis Policy. If you do not agree with the terms of this Policy, please do not use this Platform. ThisPolicy shall be deemed to be incorporated into the Banxx Terms of Service.
1.4. Access to your online Account on the Platform is via Login Credentials, which is password protectedand this helps to secure your Account information. You are solely responsible for maintaining thesecurity and confidentiality of your Account, including the Login Credentials. To ensure safety ofyour Personal Information, you are advised against sharing your Login Credentials with anyone. Ifyou suspect any unauthorized use of your Account, you must immediately notify Banxx by sendingan email to contact@creditlinks.in. You shall be liable to indemnify Banxx for any loss suffered byBanxx due to such unauthorized use of your Account. You hereby explicitly agree that your use andaccess of the Login Credentials shall be governed by the Banxx Terms of Service read with the termsof this Policy and any other agreement that you may enter into with Banxx.
1.5. Banxx does not intend to attract anyone under the legal age of consent to enter into binding legalcontracts under the laws of their respective jurisdictions. Banxx does not intentionally or knowinglycollect Information through the Platform from anyone under that age. Banxx encourages parents andguardians to be involved in the online activities of minors to ensure that no Personal Information iscollected from a minor without their prior consent. If you are using the Platform on behalf of someoneelse, including but not limited to, on behalf of your minor child/children or employer, you representand warrant that you are authorised by such person to accept this Policy on their behalf and to provideconsent on behalf of such person to Banxx's use of such person's Personal Information as describedin this Policy.
2. UPDATE USER INFORMATION
2.1. Users are required to update their Information available with Banxx as and when there are anychanges. Users are also entitled to review the Information provided and ensure that any PersonalInformation or sensitive personal data or Information found to be inaccurate or deficient be correctedor amended as feasible. Such corrections/updations may be done by the User’s account on thePlatform
3. PURPOSE OF COLLECTION OF INFORMATION
3.1. Our primary goal in accessing, collecting and using Your Information, is to provide You with a safe,efficient, smooth and customized experience of our Services. More importantly, we only collect andprocess basic minimal Information of the User that we consider necessary for providing the Servicesand enabling Your use of our Platform.
3.2. In general, you can browse the Platform of Banxx without disclosing Your identity or revealing anyInformation about Yourself. However, to create an account on the Platform You will be required toprovide us with certain basic minimal Information in connection with the Services.
4.WHAT WE COLLECT AND HOW WE USE YOUR INFORMATION
4.1 INFORMATION WE COLLECT FROM YOU
During your use of the Platform, we will collect such “Information” from you including but notlimited to the below mentioned:
4.2. USE OF INFORMATION
5. HOW YOUR PERSONAL INFORMATION IS SHARED
5.1. Except as required under applicable laws or pursuant to a court/government order or for purposes setforth in this Policy, any Information or data shared by us with third parties shall be undertaken afterobtaining Your explicit consent, solely to render the Services to You.
5.2. We will share Your Information with third parties to facilitate provisioning of Services by us to Youonly in such manner as described below:
5.3. In the event Banxx exercises its rights reserved under the Banxx Terms of Service to charge any feefor registration/membership or browsing fee at any time, Banxx may direct you to a payment gatewayservice provider of its own choice, which may have access to the Personal Information provided byyou while making such payment.
5.4. Banxx may disclose your Personal Information to companies whose practices are not covered by thisPolicy, (e.g., other marketers, magazine publishers, retailers, participatory databases, and non-profitorganizations) that want to market products or services to you.
5.5. We limit the collection and use of your Information. We may make anonymous or aggregateInformation and disclose such data only in a non-personally identifiable manner. Such Informationdoes not identify you individually. Access to your Account information and any other Information isstrictly restricted and used only in accordance with specific internal procedures, and for the purposesset out in this Privacy Policy, in order to operate, develop or improve our Platform and Services. Wemay use third party service providers to enable us to provide you with our Services and we requiresuch third parties to maintain the confidentiality of the information we provide to them under ourcontracts with them.
5.6. If You fail to provide consent for sharing of such data when requested by us, we may not be able toprovide the Services to You.
5.7. Banxx may engage third party service providers, vendors and/or contractors to perform certainsupport services for Banxx, including, without limitation, software maintenance services, advertisingand marketing services, web hosting services and such other related services which are required byBanxx to provide its services efficiently. These third parties may have limited access to theInformation. If they do, this limited access is provided so that they may perform these tasks for Banxxand they are not authorized by Banxx to otherwise use or disclose Information, except to the extentrequired by law. We may use third-party service providers to serve ads on our behalf across theinternet and sometimes on this Platform. They may collect anonymous Information about your visitsto this Platform, and your interaction with our products and services. They may also use Informationabout your visits to this Platform and other websites for targeted advertisements for goods andservices. Banxx does not make any representations concerning the privacy practices or policies orterms of use of such websites, nor does it control or guarantee the accuracy, integrity, or quality ofthe information, data, text, software, music, sound, photographs, graphics, videos, messages or othermaterials available on such websites. The inclusion or exclusion does not imply any endorsement byBanxx of the website, the website's provider, or the information on such website. The Platform maycontain links and interactive functionality interacting with the websites of third parties. Banxx is notresponsible for and has no liability for the functionality, actions, inactions, privacy settings, privacypolicies, terms, or content of any such website. Personal Information that you provide to thosewebsites are not our property. Before enabling any sharing functions to communicate with any suchwebsite or otherwise visiting any such website, Banxx strongly recommends that you review andunderstand the terms and conditions, privacy policies, settings, and information-sharing functions ofeach such third-party website.
5.8. Third parties with whom we may share Your data for providing services are available [●].
6. DATA PROTECTION AND SECURITY
6.1. Banxx has taken adequate measures to protect the security of Information and to ensure that yourchoices for its intended use are honored. Banxx takes robust precautions to protect your data fromloss, misuse, unauthorized access or disclosure, alteration, or destruction.
6.2. Banxx considers the confidentiality and security of your Information to be of utmost importance andunderstands the integrity and availability of your Information is vital to our own success. It thereforeuses industry standards, and physical, technical, organization and administrative security measuresto keep Information confidential and secure and Banxx will not share your Information with thirdparties, except as otherwise provided in this Policy. Please be advised, however, that while Banxxstrives to protect Information and privacy, no method of transmission over the Internet, or method ofelectronic storage, is 100% secure and Banxx cannot guarantee or warranty its absolute security whenInformation is transmitted over the internet into the Platform.
6.3. For any loss or theft of Information, due to unauthorized access to your device through which youuse the Platform or other reasons solely attributable to you, Banxx shall not be held liable orresponsible under any circumstance whatsoever. Further, Banxx shall not be responsible for anybreach of security or for any actions of any third parties or events that are beyond Banxx's reasonablecontrol including but not limited to acts of government, computer hacking, unauthorized access tocomputer data and storage device, computer crashes, breach of security and encryption, poor qualityof Internet service or telephone service of the user, etc.
7. YOUR LEGAL RIGHTS
7.1. Data Storage and Revocation of Consent:
7.2. Data Retention
7.3. Data destruction protocol
8. LOCALISATION OF PERSONAL INFORMATION
Please note that all Your Information, including financial data, is only stored on systems located inIndia. We shall not transfer Your Information to any third country.
9. CHANGES TO PRIVACY POLICY
In the event that Banxx modifies this Policy, the same will be updated on the Platform. In case of anymaterial changes to the Policy, the Users will be notified by means of a notice on Platform prior tothe change becoming effective. The Users are encouraged to periodically review this page for thelatest information on Banxx’s privacy practices.
10. LIMITATION OF LIABILITY
10.1. Banxx shall not be liable to you for any loss of profit, production, anticipated savings, goodwill orbusiness opportunities or any type of direct or indirect, incidental, economic, compensatory, punitive,exemplary or consequential losses arising out of performance or non-performance of its obligationsunder this Policy.
10.2. Notwithstanding anything contained in this Policy or elsewhere, Banxx shall not be held responsiblefor any loss, damage or misuse of your Personal Information, if such loss, damage or misuse isattributable to a Force Majeure Event. The term “Force Majeure Event” shall mean any event thatis beyond the reasonable control of Banxx and shall include, without limitation, sabotage, fire, flood,explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots,insurrection, war, acts of government, pandemic, epidemic, computer hacking, civil disturbances,unauthorised access to computer data and storage device, computer crashes, breach of security andencryption, epidemic, pandemic or national/state lockdown due to any reason and any other similarevents not within the control of Banxx and which Banxx is not able to overcome.
11. GRIEVANCE REDRESSAL OFFICER
11.1. Banxx Grievance Officer
In accordance with the provisions of applicable laws, the name and contact details of the GrievanceOfficer are provided below:
Name: Soumya Ranjan Das
Address: Tower B-1131, iThum Industrial Area, Sector 62, Noida, Uttar Pradesh 201309
Cell: +0120-4317269
Email ID: soumya.ranjan.das@creditlinks.in
If You wish to make a complaint regarding any violation of the provisions of this Policy, You maysend a complaint to the Grievance Officer, who shall redress the complaint in accordance with theprovisions of the applicable laws.
The Grievance Officer can be contacted between 10:30 a.m. to 6:00 p.m. from Monday to Fridayexcept on public holidays.
We shall respond to Your request(s) or grievance within twenty four hours from the time of receipt.In the event that we are unable to acknowledge or provide a response within the stipulated timeframefor any reason, we shall duly notify you accordingly.
11.2. Greivance with respect to any Lending Partners
If the grievance is not resolved by the Banxx Grievance Officer within thirty (30) days of lodgingthe grievance, or if the User who has availed any services from the Lending Partner is not satisfiedwith the response received from Banxx, such User may approach the Lending Partner to have suchgrievance resolved. The grievance redressal mechanism of the Lending Partner is accessible at:Lending Partner: https://www.banxx.com/in/our-lenders
12. HOW TO CONTACT US
If You have questions or concerns about this Policy, please contact Banxx at the following emailaddress: contact@creditlinks.in
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